The Inside Tract™ Realty

What if I have never ordered - How do I get started?
Creating an account is easy. Just click on the Get Started button above to create your account today. Registering as part of this website will also automatically place you underneath the corporate account, which may be important for several reasons, such as linking or other corporate purposes. Once you register you will then be given an opportunity to place orders. Please note it is important that you register through this link in order to add an account under the corporate account.
How do I link my tours to my websites?
Once you approve your virtual tour, FloorPlanOnline will email you the virtual tour links. You can also access them at any time by logging in, click on Manage Orders, and then click on Marketing Materials. They are located on this page. You can copy, then paste these links and post them to your websites as a virtual tour. Please note, we provide both Branded and Unbranded tour links. Branded links are for your websites and Realtor.com (FloorPlanOnline automatically links to Realtor.com as long as you selected this on the order form). The unbranded link should be used for the MLS. The MLS typically requires no agent branding, which includes your logo, photo, contact info, etc. Therefore, FloorPlanOnline provides a version that does not have any of your branding. Most MLSs have approved either the regular unbranded tour for posting to the MLS, or the restricted version (which removes the map, the flyer and the send link buttons). Please check with your MLS on the version they require. We also provide automated or email linking to select MLS websites around the country. Please click on Linking Details on the right hand side to see if your MLS is listed.

It is very important you APPROVE your tour. This is done by clicking Manage Orders, then the link under Tour Editor, and then click the text link to Preview or Approve Tour. On this page is a Red Approve button.
How do I link the tour to the MLS?
FloorPlanOnline has automated linking for the MLSs shown under Change Linking Details within your account. If your MLS is not listed under the Automated Linking to MLS Service, you can check the section below titled MLS' That Require Agent To Link. If your MLS is listed, select it and we will email you specific instructions on how to link the tour each time you approve it. Just select this MLS as part of your profile, and make sure on each order that the box is checked for the MLS and the MLS number is in the field to the right. If your MLS is not shown, linking the tour to the MLS is the responsibility of the agent.

General rules on how to link to the MLS. Most MLS associations require the agent to add the virtual tour to their listing. Once you approve your virtual tour, FloorPlanOnline will send you an email with the branded and unbranded virtual tour links. To begin, right mouse click on the UNBRANDED link (Direct Unbranded Website Link - accepted by most MLS associations), then select Copy Shortcut. You will now go into the MLS and Paste (right mouse click, and then Paste) the link into the virtual tour (or media) field on the edit/manage listing function of your MLS website. If you encounter a problem, please review the online MLS Help menu or contact your local MLS Tech Support line for assistance.
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How do I edit the tour?
There are many edit tools at your disposal to edit the tour, including the flyer, the floor plan, the Virtual WalkThru™ Video Tour, the map placement and more! Just login, select Manage Orders and then click on the link under Tour Editor (the link will say NA, Ready for Review, Corrections in Progress or Approved, depending on the status of the Order). Select the tour component you would like to edit. Please note - All changes you make are immediate EXECPT for changes to the floor plan, which require the FloorPlanOnline Production department to edit the source floor plan file. Any changes to the floor plan will show as red, which is simply an easy way for Production to see the changes. The final edits will all be in a consistent color and text font. Click here to view the Online Training video to learn more about how to edit tours and use your great account features.
Where are my virtual tour links & other Marketing Tools?
Your virtual tour links, and other marketing materials, are all accessible from your account. We also email you this information. Just login, select Manage Orders, then click the view link under Marketing Materials. Here you can see the branded links (has company and agent info on the tour) and unbranded links (has FloorPlanOnline info on it and is required for linking the tour to the MLS), you can download the photos, floor plans and even the whole tour to your computer. You can use the burn to CD feature to burn the tour to CDs for a few cents per CD. These are great for open houses, neighborhood marketing and closing gifts to the seller and buyer! Just click the Save Tour to PC/Burn CD button and save the master copy to your computer. If you would like to include multiple tours on one CD using third party CD burning software (like Sonic RecordNow!), select the Download Executable Copy. This will compact the tour info into an icon that can then be combined with other tours onto one CD.
How do I download the photos to my computer?
The photos and floor plan files can be downloaded and saved to your computer. Just login to your account, select the view link under Marketing Materials for the listing in question, and click on the Download Photos button for web viewing, or if you want larger sized photos, select the Download Hi Resolution Photo button. You will either see a series of photos or a link to a "zip" file, as shown below. Just click the link, select "Open" and it will then open up a window to extract the files.

Just click on the link on the left hand side that says "Extract all files" and go through the steps of saving the files on your computer. We suggest you make a new folder and call it the street name or order ID so you can organize your files for each listing. Put the new folder under your My Pictures folder so it is easy to find. Just click the browse button and then find the My Pictures folder, click on the Make New Folder button and name the folder. Then extract the files to your computer.
Why is my tour not linked anywhere?
Your tour may not be linked due to several reasons:
1. The tour does not have a valid MLS number, so it can't be linked. To update the tour with a valid MLS, login, go to Manage Orders, click the link under Tour Editor, select Edit Property Details,then update the Listing # field with the MLS number. Click save at the bottom.
2. Your linking profile is empty, so you haven't asked us to link the tour. In order to add linking details, click on the link Change Linking Details on the right hand side of your FloorPlanOnline account.
3. You need to link the tour yourself. Read one of the other linking FAQs on how to link the tour.
How do I link my tours to Prufoxroach.com?
Once you approve your virtual tour FloorPlanOnline will send the tour links to the Pru Fox and Roach IT department and they will link your tour for you. This process will be in place until such time that your IT department releases an Intranet tool for agents to link their own tours.
How do I link the tour to Realtor.com?
It is easy! Just make sure you checked the box to link to Realtor.com as part of your linking profile (click on Change Linking Details on the right hand side of your account). As you place each order, make sure that Realtor.com box is checked. FloorPlanOnline does all the rest. We will put your branded tour on Realtor.com when you approve your tour. Therefore, it is important that you approve the tour! Linking to Realtor.com is FREE for Realtor.com Enhanced Showcase members (which means you pay them a fee for additional functionality). If you are not a Showcase member, linking to Realtor.com is $20 per tour. If the MLS number changes, we can relink the tour at no additional cost.
How do I link the tour or my Featured Listing Page to my personal websites?
Many website providers allow agents to post virtual tour links or other links to web pages using their edit type function. You can access your virtual tour links and the Featured Listing page by going to Manage Orders, then click the view link under Marketing Materials. If you need HTML code, please see the email we send you when a tour is approved. You can edit the tour link as needed within the HTML code. Call or email us if you need help.
How can I use FloorPlanOnline to Get More Listings, Make Money & Save Time?
Use FloorPlanOnline to GET MORE LISTINGS, MAKE MONEY & SAVE TIME!
It's no secret that print advertising is being eclipsed by Internet advertising, and for good reason…..It's simply more effective and less expensive! Not only is it the Internet the preferred method where buyers look for homes, but it's also where they look for agents. Unlike print, Internet advertising is not a one time expense. It's an investment which can be leveraged to get more listings, attract more buyers, and sell homes faster.

With the FloorPlanOnline Marketing System, we can GET you More Listings and Make you More Money. Here’s the Top 10 ways how.
1. Get the listing every time. The more listings you have, the more you make. Our agents that showcase the FloorPlanOnline system at listing appointments typically walk away with the listing, in many cases, 100% of the time!
2. Utilize "See Interactive FloorPlan" in all your marketing venues. We know from experience that people are intrigued by this term and that your use of this term throughout all your advertising and marketing will help drive traffic to your websites. Then, once you've got them there, the FloorPlanOnline concept will keep them there longer. And, isn't it your experience that, "The longer they are there (whether physically or virtually), the more comfortable they become with the notion that this might be the right property for them!"?
3. Anytime Virtual Showings. Link your tour to as many places as possible - Realtor.com, the MLS, your company websites, Craigslist, etc. We even do some of the work for you. The more buyers and agents that see it, the quicker the property will sell! The Interactive FloorPlan tour provides compelling content that EVERY buyer wants to see. After all, what is the buyer buying…the floorplan layout shows them HOW they could live in the property vs just a bunch of spinning photos, which shows them how someone has lived in it. Buyers will be attracted to your listing, your website, and YOU. A great opportunity for double ending a transaction or obtaining a referral commission (where applicable).
4. Email the Tour - Use the Email Tour feature to send the unbranded tour to a database of showing agents whom you want to see your listings. Have the seller send the branded version to their sphere of influence asking them to help sell their home by forwarding it to anyone they feel might be interested in seeing their home. And, send the branded version to the buyer after the closing congratulating them on their purchase and suggesting that they forward it to all their acquaintances so they can also share in the joy they are experiencing. Each tour has an email tour button. Click it and copy and paste your email addresses into the "To:" field on the form.
5. Flyer Creation and Printing. Our new Enhanced Flyer Templates allow you to add a creative touch to simply and quickly create stunning property flyers. Print them yourself or use an online printer.
6. Neighborhood "guerilla" marketing. Use the Offline Tour and burn copies of the tour to CDs. Distribute it to neighbors of the seller (or have the seller do this). Also, give extra copies to the seller to distribute to at least 25 people they know. Chances are they may have friends that want to move right in! You can even create a self promotion tour and use that for mailbox campaigns.
7. Buy a Vanity Domain Name. Create a truly custom website for the property with the tour link as the property address. For example, www.25716SE27thStreet.com goes to a virtual tour! With the street address as the name of the tour, it will also be easier to find via search engines. Just go to Manage Orders, then click the view link under Tour Upgrades to buy a Vanity Domain. $20 per listing. Good for 1 year.
8. Be the local expert. Create a Basic (do it yourself) area tour and add it to your listings under the More Info section on each order from. You can also put separate links to your areas tours on your website. Whether you create a simple photo tour or a more detailed Interactive FloorPlan tour with a plat map, subdivision map or area map, it is a great way to showcase an area. Add a vanity domain to make it really pop! Like www.oxfordct.info. Get your chamber of commerce to use it for their business too!
9. Feature Your Listings. Each account comes with a Featured Listing Page that has all of your approved tours on them. Add this page to your website and email tagline (like Click here for my current listings). You can even buy a vanity domain, such as www.hometeamct.info, to make your Featured Listing page a mini website of you!
10. Open House Tools. Bring your laptop to the Open House and have the tour playing. Print off Flyers and FloorPlans and burn the tours to CDs for those that visit the property. They make great handouts, it is inexpensive marketing for you and will make a very positive impression on everyone. Remember - the Internet, referrals, yard signs and open houses are the primary means for getting new clients!
11. Bonus Tip...Closing Gifts. Give a lasting memory to the buyer and seller by burning the tour to a CD. Oh, it also gets your name and number in front of them...
What if I need Help?
We are here to help! Just call us at 866-810-3816, option 3 for Customer Care, or email us at orders@floorplanonline.com. Customer Care hours are 8 am to 8 pm Eastern Standard Time, Monday through Friday. On Weekends, please email us and we will respond as soon as possible. If for some reason you get our voicemail box, or if you are sending an email, please provide your name, order ID and describe the problem or issue you need help with. Many times, we can fix the issue just by your communication.
More FAQ's from FloorPlanOnline?
Click here to see an expanded list of FAQs on the FloorPlanOnline.com website.
What if I already have photos – can I use them in a FloorPlanOnline tour?
Absolutely! If you have photos you or someone else took, you can easily create a Photo Tour using the Basic service level (meaning you supply us with the photos) and we will create a low cost virtual tour complete with the Virtual WalkThru™ Video Tour. Just upload the photos at the time you place the order, or login, go to Manage Orders, and select the link under Uploaded Files to upload photos. Or, you can select the Plus service for the Interactive FloorPlan Tour and have one of our authorized service providers complete the floor plan for you. Just select FloorPlan for the part you want us to complete. As always, the option for what suits you and your listing is available for any order.