Topic #4 concerns customer support.
We pride ourselves on actually providing great customer support, as we know it is frustrating not being able to get in touch with someone. So we want to let you know we are here to help if you have questions along the way. Our support team, led by Tammy Rutledge, gets high marks and even letters of praise, and we think this differentiates us from others. Here are our various support tools.
- Call: 206-384-4400, option 3 during normal business hours (9 am-8 pm EST), M-F
- Email/Support Ticket – Click here
- Knowledge Base – Click here. Lots of articles available 24/7 and we are adding more videos, so start here as many questions are probably answered already.
- Chat – we have live chat on our Contact page.
We are here to help so you can maximize your marketing dollars and get the most out of our system, so please get in touch if you have questions or issues. Just check out how this one team is leveraging FloorPlanOnline to get more Listings, Leads and Repeat business.
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