Privacy Policy

Last Updated September 20, 2009
FloorPlanOnline® is committed to protecting the privacy of the users of its services and this Web Site. When you register for FloorPlanOnline®’s services, the information you provide to us is used only to provide the services for which you have registered and to deliver email notifications to you (or people you designate as your recipients). Our data collection policies with regard to current and future services allow you to choose how much information you provide to us, and to control how we use that information. Read below to find out more.

Our Commitment to you
FloorPlanOnline® is committed to making your FloorPlanOnline® experience satisfying and safe. Our data collection policies allow you to choose how much information you provide to us, subject to a minimum amount of data in order for us to properly deliver our services to you, and what FloorPlanOnline® does with the information you supply. FloorPlanOnline® will keep your information within the FloorPlanOnline® service, which may include the vendors that assist us in providing such service. Please note that FloorPlanOnline® uses email almost exclusively to communicate with you about the order process. If you order our products, we still need to send you emails for the orders as part of the approval and acceptance process. FloorPlanOnline® collects information online to allow you to use our services. Depending on the service you are accessing, you could be asked at various times to provide information such as your name, email address, street address, contact phone number or other information related to the floor plan services. On other occasions such as when we require payment for FloorPlanOnline® Services, you may be asked for your credit card number to conclude the transaction. As discussed below, information provided by you in connection with payment for the FloorPlanOnline® Services will be collected by, and subject to, the Privacy Policy of, Intuit/Verisign our ecommerce vendor. Intuit/Verisigns privacy policy can be accessed by clicking here. Information collected online is often defined as being either anonymous or personally identifiable:

Anonymous Information refers to information that cannot be tied back to a specific individual. Generally, Anonymous Information may be gathered by tracking use of our web site. For instance, we may know that thousands of people have visited this FloorPlanOnline® Privacy Policy webpage, but we do not necessarily know their names, where they live, or their date of birth. What we collect from transactions such as these constitutes anonymous information. Some of the individuals who access our services do not sign-up for an account and, therefore, those individuals are anonymous to us, and the only data we collect about them is anonymous information.

Personally Identifiable Information refers to information that we have collected from you and that tells us specifically who you are, such as your name or email address. In many cases we need this information to provide the personalized or enhanced service that you have requested. We hope that, like many of our customers, you will find it beneficial to provide Personally Identifiable Information to FloorPlanOnline® so that we may provide valuable services to you.

Scope of this Privacy Policy; Outside Links
This Privacy Policy only applies to our web site and our services. The web site may also contain links to sites operated and maintained by third parties over which we have absolutely not control. These may include sites of third-party advertisers or Service Providers. Please be aware that these sites may collect information about you and operate according to their own privacy practices that may differ from this Privacy Policy. For example, third-party web sites serving ads on our web site may use cookies or request personally identifiable information from you. Remember, that once youre outside this site or click on a third-party advertiser, any information you submit is outside of our control.

What Personally Identifiable Information of yours is collected by FloorPlanOnline®
When you register for FloorPlanOnline® online services, the information you submit to us is used to provide the service for which you have registered. Depending on the services you have chosen to use, some or all of your Personally Identifiable Information may be used by FloorPlanOnline® to provide such services, including through our vendors who help us provide those services. With your prior consent, certain Personally Identifiable Information may be shared with other parties. If your information is shared or used outside the services you requested, you will be notified and given the opportunity to consent to that use of your information. When registering for FloorPlanOnline® Services, you provide FloorPlanOnline® with your email address and other Personally Identifiable Information. We will use this Personally Identifiable Information to deliver services such as the floor plan rendering services and interactive floor plan service. We may also send you information about other services if you have opted in to receiving such notifications.

FloorPlanOnline® Cookies
A cookie is a small text file that is stored by your browser that contains information related to a web site. Each web site you visit may store a cookie on your computer that contains information assigned by that web site. You are always free to decline cookies if your browser permits. Each such cookie can only be read by the web site that created the cookie. FloorPlanOnline® uses cookies to enhance the delivery of services we provide you. We will use this cookie to keep track of your visit to FloorPlanOnline® so that we can deliver our services to you. This cookie will only contain information that you have consented to provide FloorPlanOnline®, and information generated by FloorPlanOnline® that is needed to provide our services. This cookie information is not shared with or used by any third party other than vendors that may assist us with the FloorPlanOnline® Services.

Information Distribution
If you are providing us Personally Identifiable Information, it will be used to deliver our services. We may use other companies or individuals to perform supporting functions for services you have ordered from FloorPlanOnline®. These Service Providers will not be permitted to use the Personally Identifiable Information collected from you for any purpose other than performing the support functions for FloorPlanOnline® (or such other additional services for which you opt-in). For example, we use Intuit/VeriSign to provide us with ecommerce billing functionality. In addition, we use third-party contractors in connection with the FloorPlanOnline® Full Service option. Such vendors only will use your Personally Identifiable Information to provide the services requested by you. Except to provide services requested by you, FloorPlanOnline® will not share your Personally Identifiable information with third parties without your consent unless we believe that such action is necessary to comply with the legal process or to enforce or defend the Terms of Use in connection with our services. Nor will we rent or sell your Personally Identifiable information to third parties without your permission. FloorPlanOnline® may use Anonymous Information so that we can understand how to make this web site and our services more convenient and useful to our customers. This information may also be shared, in aggregate form, with our current and potential advertisers, Service Providers, partners, affiliates, investors and marketing allies.

EMAIL: What choices are available to you regarding collection, use, and distribution of the information
FloorPlanOnline® offers you the ability to control the email communications we make to you. It is our intention to give you as much control over our relationship as possible. Registering for a FloorPlanOnline® service requires that you consent to receive emails about that service from FloorPlanOnline®. However, FloorPlanOnline® gives you the opportunity to unsubscribe to general email communication from us – clear directions for doing so will appear in the email messages we send to you. However, even if you opt-out from receiving general email communication from us, FloorPlanOnline® reserves the right to send a one-time registration confirmation email, service alert messages and other information concerning the customers account or services ordered (including service changes or issues with the Terms of Use). At times, FloorPlanOnline® may enter into co-marketing arrangements with other companies, and if so, an opt-in or opt out question may be present to allow email contact from these companies as well. Prior to opting in to allow us to share your email information with any such company, you should read their privacy policy and terms of use, if applicable, to make sure you are comfortable dealing with that company. As discussed above, FloorPlanOnline® is not responsible for the use of your information by any such third party.

What kind of security procedures are in place to protect against the loss, misuse, or alteration of information under the company’s control
FloorPlanOnline® operates data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers. Any particularly sensitive information, such as a customer’s credit card number collected for a commerce transaction, is encrypted prior to transmission, and in the case of a credit card number, is not stored by FloorPlanOnline® unless you specifically instruct us to store the number. Unfortunately, no data transmission over the Internet or the storage of information on servers can be guaranteed to be 100% secure. While we strive to protect your Personally Identifiable Information, we cannot warrant or guarantee its complete security.

How you can correct any inaccuracies in the information
FloorPlanOnline® believes strongly in providing you with the ability to access and edit the personal information that you have provided to us. To update the information retained about you, please log-in to the Registered User section of the FloorPlanOnline® web site and update the information. Alternatively, you may send an email to us at care@floorplanonline.com and include the information that is incorrect along with the correct information. Or if you have other concerns about this Privacy Policy or our privacy practices in general, you may contact us at:

FloorPlanOnline.com
PO Box 1782
Issaquah, WA 98027

Effective Date and Modifications
This Privacy Policy is effective as of the date first written above and may be updated and modified from time to time by us in our sole discretion. Your use of this web site and your agreement to our Terms of Use in connection with any services ordered by you signify your agreement to this Privacy Policy. If we choose to update or modify this Privacy Policy, such updated or modified policy shall become effective five (5) days after its posting on this web site. Accordingly, we encourage you to review this Privacy Policy and this website periodically in order to keep apprised of our current privacy practices. If you do not agree to any provision of this Privacy Policy, please do not use this web site or any of the FloorPlanOnline® Services.

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