
Spotlight Tour- Week #194
37218 42nd Avenue South
AUBURN, WA 98001
HDR Photography By: Kyle G.
If you are interested in listing your home or have questions, please contact:

Susan Camerer
Windermere
3800 NE 4th Street, Renton, WA 98056
HDR Photography By: Kyle G.
If you are interested in listing your home or have questions, please contact:
3800 NE 4th Street, Renton, WA 98056
HDR Photography By: Randall J.
If you are interested in listing your home or have questions, please contact:
Fortunately, we create some of the best content out there, including the core foundation of every home, the floor plan. Remember the Zillow research we showed in Topic #1, where it listed the top activities buyers viewed as important as part of their home search? Here they are again, and how the content we create is associated with each item:
1. Take a Private Tour – we do this with our 3D Walkthrough Tour where a browser can explore every inch of a home, from the comfort of their own couch.
2. Access to Pre-Inspection Report – it can be uploaded as a document.
3. View Comprehensive Data & History – it can be uploaded as documents and will be pulled from HomeDiary in the future.
4. View a Floor Plan – we have been creating interactive floor plans for 19 years now, plus we add a 3D designer/planner tool and it can all. be used by the buyer post-purchase.
With the HomeDiary Story, we can do all of this and show the content all in one comprehensive single property website that keeps your brand on it when viewed from the most popular websites like Zillow. This has proven to help our clients win more listings, and win the sale because this content has also been proven by different studies to help sell homes faster and for more money then the market average:
Ultimately, it is about alleviating buyer fear – the more information people have about one of the most expensive purchases they will ever make, the more they will pay for the asset they are buying, and the more people you will get bidding on that asset, thus increasing the price. That is why with covid and the increase in virtual selling tools, 55% of buyers said they would be willing to make sight unseen offers if it had the right kind of content (64% of Millennials). Amazon found this early on selling books, where at the time you could get more info on a $10 book than you could for a $1 million real estate listing. This concept translates into the car industry too – cars with a Carfax or a Certified Pre-owned status sell for more than cars without those designations.
Zillow also has come out and said that listings on Zillow with interactive floor plans get saved 79% more often and get 60% more views than listings without. This is why Zillow is aggressively trying to create floor plans – because they know buyers want them, but we think this kind of data should be kept out of the hands of Zillow – look at what they did with your listing photos – what do you think they will do with floor plans, the core foundation of every house that can be transferred from owner to owner?
Because we can also provide this content to the buyer once they purchase the home via our Claim Home process, it really helps you win the sale as well because the content lives on as a useful asset for the next owner. Plus, you get content attribution on the content claimed by a buyer. We think this can lead more business back to you in a subtle way – I say this because we have been around long enough that we have had the same listing agent relist the same house 3 times now (another agent we know of has relisted 9 houses multiple times). It’s not that the agent double ended each transaction, it’s that each person that bought the home wanted the same content to sell their home as they got when they bought it, so they sought out that original listing agent. Again, content is king, and sellers were once buyers, so the above Zillow stats are equally important to communicate at the listing appointment.
More importantly with HomeDiary, the buyer/new owner becomes the owner of their home’s floor plan, not Zillow (who claims exclusive rights to use the floor plans they create…again, why?). We are the ONLY tour or home management platform that allows the homeowner to be in control of their floor plan and where the floor plan can be shared, edited, reused and used as a remodeling and “what if” tool, just like I have done with my home and a future first floor bedroom/bathroom remodel idea that took me 3 minutes to do in HomeDiary that could have a potential $100,000 increase to my home’s value. We have some exciting future ideas on how this tool can be shared in a collaborative way with connected home pros, so look for more in the future.
With our new Collaborative Diary option, you have even greater input and potential in your client’s homeownership experience because you can actually put content into their HomeDiary, such as closing docs, reminders, To Dos, ideas and even create a floor plan if one did not exist. You get a lifetime of put access for a small one time fee. Worst case, if you did nothing, you are still providing a valuable tool to your clients, that includes our 3D floor plan tool, at no cost to them, and your info is on the home screen of the app, just a call, text or click away from a referral or relist of their home.Our app provides a pathway for you to be a home consultant. It’s up to you how much, or little, you put into it.
Publish the Tour – this is the last step but often overlooked. Once the tour is ready to go live, hit the orange Publish button to get the tour distributed. Go to Stories, select Publishing under Actions and click the the Publish button. Note the Publish button should show under Media, Presentation and other spots if you have not published your tour, so it is kind of hard to miss.
We also need a valid MLS number in order to do the linking to the MLS for you (not available in all areas). So go to Publishing and make sure the MLS number is in the field you see next to the MLS you select. Note you can also change this under Details – see the MLS/Listing Number field.
Topic #4 concerns customer support.
We pride ourselves on actually providing great customer support, as we know it is frustrating not being able to get in touch with someone. So we want to let you know we are here to help if you have questions along the way. Our support team, led by Tammy Rutledge, gets high marks and even letters of praise, and we think this differentiates us from others. Here are our various support tools.
We are here to help so you can maximize your marketing dollars and get the most out of our system, so please get in touch if you have questions or issues. Just check out how this one team is leveraging FloorPlanOnline to get more Listings, Leads and Repeat business.
In this post we are going to go through how to edit the overall presentation (the look and feel), the content itself, and some some unique settings and uses of your virtual tour and how to leverage it to get people coming back to your website.
First, let’s look at some Unique Uses of the Story:
1. The default tour theme people see – Select from our Story (4 themes) or our new Tour Viewer (top bar). See #2 below for Customizing your tour to pick a theme. You can also do this when you first create a tour order and there is a default setting for this under Profile (top right). As a bonus, you can have a default view, such as the Story, but still use another version, such as use the Tour version to embed on your blog or website. For example.
Once you have a tour, you can distribute it beyond your MLS, because you have both a branded and unbranded tour link. So leverage the branded version on your own website or blog, and on social media channels. For example, write a blog post talking about your new listing, get a quote from the owner, and then embed the tour into the blog post. See our Spotlight Gallery for what we do on our website. Post the blog link on social media to get people coming back to your site, and seeing you and the cool content you create for marketing listings. You can learn more about embedding the tour into your blog on this post here.
As you can see here, for floor plan oriented tours, we also provide 1 and multi-page printable floor plans.
You can also add your own custom flyer. Just go to Documents under Photos/Media and upload a custom flyer there. You can select a display name and mark if it contains branded content, and it will only show on the branded version of the virtual tour. You can do this with any custom document you might want to add.
Documents are also a great way to add other information about the house, just as a pre inspection report (#2 on Zillow’s list), pest report or disclosures.