We have made a development fix for the new tour and its support for Internet Explorer 6. There was an issue with the new tour layout and users who have Internet Explorer 6 (IE 6) installed as their web browser – these users could not see some of the content and formatting. IE 6 is an old, outdated version that does not support some of the functionality and features on the new tour format.
With the fix, we now detect the browser of the user, and if they have IE 6 on their computer, we will show the old tour format to that user vs the new tour format. This will ensure the user sees the content of the tour…it will just be in a different format. As long as you created the tour in the new format, this browser detection is automatically supported – you do not need to do anything.
If you are using IE 6, we strongly recommend you upgrade to the latest version of Internet Explorer – version 8 and also upgrade your flash player, or download Firefox. Firefox is a great alternative to IE. It is generally faster as well and has some customization capabilities. You can download Firefox at www.firefox.com. Please also install the Adobe Flash (to see the tour content) and Adobe Reader (to view PDF files) plugins. Please note Microsoft is ending its support for IE 6 completely in July…so if you have it, your computer is going to have a very high security risk for getting viruses, malware and spyware. We STRONGLY recommend you upgrade.
We are also working on some fixes to the content area that we hope to have live next week, that include automatically adjusting the content area for the screen size so the content area is always visible on the screen and we show the photos side by side with the floorplan. Currently, if you have a narrower screen size (for example 1024×768) we show the embedded floorplan view which has photos popping on top of the floorplan.
Thanks for the feedback and as always, your business!
-Kris Cone
